Delete account
Last updated: September 2026
You can delete your Comandu account and the data tied to it at any time. There are two ways:
Summary
1) In the app, at Profile → Settings → Delete account.
2) By email, at contato@comandu.com.br.
1. Delete in the app (recommended)
If you can still open the app, this is the fastest way:
- Open Comandu and go to Profile.
- Open Settings.
- In the Danger zone, tap Delete account.
- Pick a reason (you can add detail if you choose “Other reason”).
- Confirm the deletion. There is a 3 second countdown to undo it. If you do not cancel, the account is removed.
When it finishes, your session ends and the data tied to the account is removed from the service.
2. Delete by email
If you prefer, or if you cannot open the app, ask support to delete it:
- Send an email to contato@comandu.com.br.
- Use the subject "Account deletion".
- Include the email on the account (Google or email and password) so we can find the profile.
- We will finish the deletion and confirm by email, usually within 30 days.
What data is deleted
When deletion finishes, we remove the information tied to your account, including:
- Account data (display name, email, and authentication id).
- Progress: XP, coins, streak, track missions, and daily missions.
- History of challenges against Bob (wins, losses, challenge streak).
- Shop items and preferences tied to the profile (such as the app icon), when they apply.
Please note
Deletion is permanent and cannot be undone. All of your progress is lost and cannot be restored. We may keep only what the law or security obligations strictly require, for the period the law demands.
Need help?
Questions about deletion or your data: contato@comandu.com.br.